Learning objectives
- Comprendre la qualité
- Mettre en place un système
- Piloter la qualité
- Certifier
Training program
- Introduction à la qualité
- Normes et référentiels
- Démarche qualité
- Indicateurs
- Certification
Who is this training for?
- African business leaders and executives
- Operational and functional managers
- Consultants and independent professionals
- Anyone in career transition or seeking upskilling
Teaching method
- Practical cases drawn from real-world situations in Africa
- Application exercises and role-playing
- Personalized support by field experts
- Comprehensive learning materials provided to each participant